Over the coming year, WOW! will be rolling out a full digital lineup in the Berea OH and Columbus OH markets. “Hmmm”, you say, “I thought that WOW! was digital right now?” True enough.
Here’s the thing. WOW! has offered digital services in all markets for some time, and it’s been possible to purchase channels that “are on the digital tier”. Historically, though, we have continued to offer analog content as well. This has had its advantages; specifically, if you had an older analog television in your home and didn’t want to be bothered with a cable box on that set, it could receive the analog tier signal just fine for about 70 channels, thank you very much.
With the broadcast all digital conversion, those same analog sets would have required a converter to receive the new digital broadcasts. but because WOW! continued to offer analog content, it wasn’t necessary to use a converter of any kind on these sets as long as you had WOW! service. As we expand our HD and channel lineup however, we have known for some time that a full digital conversion would be necessary to offer the content that our customers demand. Freeing up the bandwidth consumed by the analog signals will allow WOW! to increase its channel and HD lineup.
Another upside to this conversion will be digital quality on every channel–a very good thing. While WOW!’s analog signal has always been very good, digital delivery will ensure no deterioration between the video head end and the set top box. Older analog tuner sets will be able to continue to receive signal with the addition of a small, relatively inexpensive digital terminal adapter (DTA) box on the new service.
While the actual conversion will be quite involved, it is our intent to make this transition as seamless to our customers as possible. In the end, we feel that our customers will be delighted with the additional content options available to them.
The conversion is scheduled at various points in the next 12 months. Watch these pages as we will let you know when specifically these upgrades will be scheduled, and how to receive and connect the all digital boxes that will be required.
Until next time…
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With the long holiday weekends here, and family and friends coming over to visit, you may be searching for things to watch on TV. What a better time to check out WOW! OnDemand. There are thousands of choices to watch including programs from Bravo, Comedy Central, E!, Discovery Channel, HGTV, Food Network and so much more.
If you’re a movie lover, there are some great new movies for the entire family premiering soon including Shrek Forever After; Despicable Me; and Alpha and Omega.
There’s even more OnDemand choices with HBO OnDemand, Starz OnDemand or ShowtimeOnDemand if you have those premium channels.
For more information on WOW! OnDemand and what’s premiering, visit our VOD page by clicking here.
Happy Holidays!
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I’ve written in the past about how we love feedback and love hearing what you think about the customer service experience you’ve had with our company. Did you know that we also love to hear from you about the channels you’d like to receive? Yes! We have a place where you can give us feedback about channels you’d like WOW! to offer. Click here to link to the online form to give us this feedback. We regularly receive numerous requests for adding specific channels and we do take this into consideration when making programming decisions. And although it doesn’t necessarily mean we’ll add it to our lineup, we will use your feedback to prioritize which networks we think would best meet the needs of our customer base. So, if there’s a channel or network you’re really wishing for, please let us know what it is. Sometimes wishes do come true!
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Spring forward. Fall back. I remember back in the day, daylight savings time meant an extra hour to party in the clubs. Now all I think about is getting that extra hour of sleep. Not sure what generation you happen to be in, but this is a reminder that it’s coming, not this weekend, but next. 2:00 A.M. on Sunday, November 7th, is the official time to reset your clocks, in most U.S. cities. Daylight savings time shouldn’t affect your WOW! Services in anyway. The time display on receivers and the program guide should automatically update at 2:00 A.M. local time. Occasionally the analog (non-digital) receivers’ time display doesn’t update automatically so all you need to do to fix this is pull the power cord and plug it back in. And, if you’re a night owl and happen to be waiting to watch something on TV at 2:00 A.M., it might be a bit confusing when the update occurs and the guide shows 1:00 A.M instead of 2:00 A.M. Usually though, daylight savings time comes off without a hitch around here, so enjoy the extra hour of sleep, or partying, or watching tv, whichever suits you best.
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In case you haven’t gotten your fill of political voicemails and snailmail flyers and are looking for a bigger dose of politics, you’re in luck if you’re in our Illinois, Michigan, Cleveland, or Evansville markets. Tune to Channel 1 and click My Community>Politics On Demand or for Evansville, tune to Channel 701. This special free VOD content will feature several programs on the upcoming elections and will be available through November 2nd. Go check it out if you’re someone who just can’t get enough politics.
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