Allow me to introduce myself. My name is Steve Stanfill, and I am the technology editor for our WOW! blog. My day job is Vice President of Telephony, which simply means I have responsibility to lead the engineering team charted with all of our voice products, including conventional telephony, VoIP, unified messaging, Fixed Mobile Convergence, network design and transport, etc.
I have been involved in technology as long as I can remember, although growing up in rural Montana may seem a bit incongruous with that statement. Still, I’ve always used technology to solve problems and enhance my life and the lives of those around me. Presently, I am a self-professed “gadget guy” with interest and involvement in most all consumer and “prosumer” technologies, including video, audio, photography, mixed media, and others. I guess I was destined to be a bit of a “geek”, and I wear that term proudly.
It will be my privilege to write about some of the great present day technologies that touch our modern lives. Occasionally, I will write about exciting aspects of my professional life with WOW! and some of the cutting edge technologies we are exploring to enhance our customers’ experience. But generally, I will focus on questions, your questions, about technology generally and how that relates to WOW! in particular. I will also solicit content from my colleagues at WOW! in other technical disciplines as well as outside sources that are willing to share their perspective.
I have one worry. As a technologist, it’s easy for me to get “carried away”, either in the sense that what might be written is not relevant to the vast majority of our WOW! family, or that what is written is too complex (or too simple) for our readers. I would ask that you help me here; let me know what is helpful and what is not. Together we can steer this exercise to be as valuable as possible for everyone. I ask for your patience in that process.
Steve Stanfill
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Comments
i was just notified about d/l protected content,and i am very upset. i feel that if they can put a water mark in content in order to tell where it came from then they can also put in a mess. indicating it is protected content as well. i was on lite fm web site and opened a lyric for a song. i could see the words, but when i tried to copy them to notepad it warned me it was protected content. how am i to know what is protected or not with a click. why should any isp preform a free service to limit/terminate costm service,to help protect undetermined protected content.
my d/l are for personal use, not to distribute protected content. to say all p2p sites do this is not true either, i could use p2p to share all type of personal content with my friends and family. i agree something has to be done, but not when i’m not aware of the content status. i feel this type of entrapment should not cause me to lose or reduce my service. so if you could tell us(your subscribers)how to prevent this i’m sure we all would be happier.
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Digital Rights Management (DRM) is a complex and dynamic space. As an Internet provider, we work to ensure content provided through our own portal is easy to use while also adhering to the rules put forth by those content owners regarding the distribution of their content. It is frustrating when it isn’t clear whether content is protected or not. We have limited control over the Digital Rights Management in our portal, but your feedback is noted. It is not our company’s intention to “entrap” anybody, nor to reduce or eliminate service as a result of an honest mistake. DRM and the knotty issues associated with it will be one of the spaces we will monitor as its sure to continue to change in the coming months and years. If you have specific issues viewing content that WOW! has provided on our Portal, please give our customer care center a call and they can assist you further.
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