So a big snow storm is scheduled to roll through, it’s getting dark out,  and you hope for the best. As you well know, mother nature can be brutal and sometimes you find yourself, in the dark, without power. Losing power is scary and causes you and your family to be a bit restless.  Here’s one less thing to worry about while clicking on those flashlights and pulling out those candles.
- In the event of a power outage, your WOW! Phone service (including access to 911) will continue to work as expected so long as your broadband connection is unaffected. Thankfully, WOW! modems include a back-up battery pack that lasts approximately 4 hours.
- It pays to keep at least one corded phone in your house because some cordless phones depend upon power and may not work in a power outage.
- Check your Advanced Modem battery lights regularly to ensure that your battery is functioning correctly. If you have any questions on your Advanced Modem battery, or WOW!’s support of your battery, please call us at 1-866-496-9669 or visit www.wowway.com/phonebatteryÂ
We hope mother nature is always good to you and keeps your power and cable connection flowing so you don’t need to worry. But, in case she’s not good to you, remember where you stashed your flashlight and candles, have a corded phone handy, and know that you are likely able to call someone (like your Mom) to offer encouragement while waiting for the lights to come back on.





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