For the better part of this year you’ve heard from our Technology Editor and VP of Engineering, Steve Stanfill, regarding our work to transition from analog to digital video in all of our markets. I’m happy to report the work has concluded and our cable channels are all being delivered digitally. And the much more exciting news, because of this work we have also added between 30 and 40 new HD channels in each region this year. That means we now have over 90 HD channels, and hundreds of hours in HD OnDemand available for your HD viewing enjoyment. The good news doesn’t stop there. We plan on adding more HD before the end of the year, we are introducing two new Internet speeds at 30Mbps and 50Mbps, and we have more new services coming right around the corner.
And while I’m glad to report all the good news, I also wanted to take a moment to thank you, our WOW! customers, for your patience and commitment as we completed the transition. I understand this work has caused some pain as you’ve added new equipment, kept up on channel movements and endured the occasional service outage while we worked diligently to get your services transitioned. From the beginning of this project we committed to providing you with regular updates. In fact, you may be really tired of hearing from us by now! Completely understandable. It’s been quite a year of change and I appreciate your willingness to change with us.
On behalf of the entire WOW! family, thanks for continuing to choose us as your service provider. Now let’s celebrate the end of this project and the beginning of a new digital era!




