Author Profile

Jennifer Howell

Jennifer Howell

Jennifer Howell, Human Resources Specialist Recruiter – CCC
WOW! Date: Joined WOW! on 12/3/2001

I began my career here at WOW! as a Tier 1 Support Professional. I have since worked as a Tier 2, Resource Management Specialist, and have found my home here in Human Resources. I love working for WOW! and all of the opportunities it has provided me. As the saying goes, “find a job you love and you’ll never work a day in your life”, I am living this saying every day.

Jennifer Howell's Blog Posts

Creating the WOW! Experience: Recruitment

  To ensure that your phone call is answered in the most respectful, friendly and knowledgeable manner we ensure to thoroughly screen all applicants. Countless hours are spent reviewing resumes, formal assessment scores and interviewing candidates. The perfect match is found when the applicant lives WOW!’s strong core values; Respect, Integrity, Accountability and Servanthood. By hiring a quality workforce we are delivering an experience to our customers that lives up to our name. We endorse and nurture a company culture that attracts top talent. Creating a desirable company culture is our focus and joy. We make every effort to create a desirable company culture. At WOW!, we believe growth is everyone’s responsibility and we’re always searching for talented individuals who strive to have a positive impact on our culture and our company. WOW! lives and breathes on the belief that the culture, company, and leadership is in the hand of every employee.

  The best talent does not come to you, it’s typically from you seeking it. I do a lot of my recruiting while I am out as a customer. The customer experience is everything to me. WOW! Believes its people are the biggest and most important asset. Our goal is to make sure we treat employees as well as we treat our customers. We make every effort to place humanity in the recruiting experience. We strive to hire employees that are energetic, enthusiastic, and generally interested in building a rapport with people. In a time where there are more jobs than there is talent to fill them, you can’t treat people poorly. The best talent also wants to work for the best companies where their talents and personalities are appreciated. All of our employees set high performance standards for themselves and we reward this, in every position in the company.