As I write this, the CES 2012 show is in full swing in Las Vegas. My other duties have precluded my attending this year, but there are a number of technologies that are "up and coming" that might be of interest to our readership: Gesture and Voice control of Electronic Devices--This seems to be a wave (ahem) of the future. Samsung showed off a gorgeous TV that used gesture and voice control rather than the conventional remote. Microsoft Kinect for Windows seems to be gaining some traction as well. Apple is rumored to be developing a television with a "Siri-like" interface. ... » Read more
Holiday Gifts for the Techie
A couple of years ago, I did a piece on the latest and greatest gadgets that might be on the Holiday gift lists of the average tech guy. Given the pace of technology, it's probably appropriate to revisit this subject. Some of these suggestions, though, may be older technology, though still a good idea. Here goes: 1) TiVo or DVR--regardless of who your video service provider is, a digital video recorder is one of the best inventions on the planet. Being able to "time-shift" video material from its broadcast slot to a time convenient to you is priceless. Being able to ... » Read more
3D comes to WOW! VOD
Recently WOW! has released several 3D titles to Video on Demand:
- Cars 2
- Pirates of the Caribbean: On Stranger Tides
- Harry Potter and the Deathly Hallows—Part 2
WOW! Network Operations Center – keeping outages under control
My name is Mary Gonka and it has been my privilege to work for WOW! for the past 10 years. My primary responsibility is to oversee our Network Operations Center (NOC) which is located in Naperville Illinois. The NOC’s overall goal is to monitor and identify potential as well as actual problems and quickly escalate to our internal teams so we can ensure the impact to our customers is as minimal as it can be. We are staffed 24x7, 365 days a year by a team of dedicated and passionate NOC employees who recognize the importance of understanding our network and ... » Read more
FCC Reforms 2011
On October 27, 2011, the FCC unanimously adopted sweeping reforms to the communication industry in the areas of voice and data services. Much of this is arcane "legalese", but it will have sweeping effects to communication businesses and their customers. So I will attempt to give a synopsis of the effects of this reform on the customer level. First, to set the framework--the FCC has promoted a public policy for some time that all Americans have the right to telephone services. Obviously, in rural areas, the cost to provide that service has historically been quite high. For nearly 80 years, rural ... » Read more
Loading ...